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Caterham Computing

Caterham Computing

Computer Services, Surrey

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Caterham Computing
Caterham Computing
Computer Services, Surrey
Home » Privacy Statement (UK)

Privacy Statement (UK)

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Effective Date: 1st October 2024

Welcome to Caterham Computing (“we”, “us”, “our”). We are committed to safeguarding the privacy of our users while providing a secure, reliable, and user-friendly experience. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website. We adhere to all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Currently, we do not provide the option for users to create accounts on our website. However, we may collect personal information if you:

Fill in contact forms or engage in other forms of communication with us.
In the future, we may offer a newsletter subscription service using a custom plugin, at which point we may collect additional data such as:

Name.
Email address.
If a newsletter service is implemented, your data will be stored in an encrypted manner to ensure your privacy and security.

2. How We Use Your Information

We use your personal information for the following purposes:

To respond to your queries or messages.
To provide any services or features you request in the future, such as a newsletter subscription.
If a newsletter service is introduced, your personal data will only be used to manage your subscription and send you relevant content.

3. Cookies

We do not use third-party cookies or any services that track users across websites. However, our website uses minimal first-party cookies for essential site functionality, such as:

Session management (if applicable in the future).
Remembering your preferences and settings (if applicable).
These cookies are required to provide a smooth experience on our website and do not track your activity beyond our site.

4. Data Sharing

We do not share, sell, or rent your personal information with any third-party services or companies. Your data is only used internally to fulfill the purposes outlined in this policy. The only exception would be if required by law or in response to valid legal processes.

5. Data Storage and Security

We take data security seriously. All personal data provided to us, now or in the future, will be stored securely on our servers, protected by industry-standard security protocols. Should we offer a newsletter or other subscription services in the future, any personal data collected will be encrypted for added security.

Access to your information is limited to authorized personnel only.

6. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request the deletion of your data (for example, by unsubscribing from a newsletter service), we will remove your personal information from our systems unless there is a legal obligation to retain it.

7. Your Rights

As a UK resident, you have the following rights under the UK GDPR:

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request correction of inaccurate or incomplete personal data.
Right to erasure: You can request deletion of your personal data in certain circumstances.
Right to restrict processing: You can request restriction of how we process your data.
Right to object: You can object to certain types of data processing.
Right to data portability: You can request that we transfer your data to another organization or directly to you.
To exercise any of these rights, please contact us at info@caterhamcomputing.co.uk. We will respond to your request within one month.

8. Children’s Privacy

Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

info@caterhamcomputing.co.uk

or

Caterham Computing
110 Commonwealth Road
Caterham
Surrey
CR3 6LS

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Caterham Computing
110 Commonwealth Road
Caterham
Surrey
CR3 6LS

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  • Home
  • About
  • PC Services
    • Windows Support

      Comprehensive support for Windows systems, including installation, troubleshooting, data recovery, and security solutions tailored to ensure optimal performance and protection for your PC.

      macOS Support

      Reliable support for macOS, including OS upgrades, hardware troubleshooting, software installations, and data migration services to keep your Apple devices running smoothly.

      Linux Support

      Expert Linux support covering installation, custom configurations, troubleshooting, and security.

      Remote Assistance

      Caterham Computing Remote Assistance allows us to share control of your computer across the Internet in order to diagnose and fix problems.

  • Web Services
    • Web Design

      Custom, responsive websites designed to reflect your brand and ensure a seamless user experience across all devices.

      Web Hosting

      Comprehensive web hosting services, including fast and secure cloud hosting, custom domain email hosting, and powerful SEO tools to boost your site’s visibility and performance.

      WordPress Services

      Full WordPress solutions, from custom site creation and ongoing care plans to plugin development, ensuring your WordPress site remains secure, up-to-date, and fully functional.

      Professional Email Hosting

      Secure and reliable email hosting with custom domain addresses, spam protection, and access across all devices for professional communication.

  • Tutorials
    • Introduction to Linux and Free Open Source Software (FOSS)

      This series will guide users new to Linux through the key reasons to consider switching, focusing on security, privacy, and the benefits of using Free and Open Source Software (FOSS).

      Introduction to LibreOffice: Your Complete Guide to the Open Source Office Suite

      Our series on LibreOffice, the powerful, free, and open-source alternative to proprietary office software. Whether you’re switching from Microsoft Office, Google Workspace, or starting fresh with a new office suite, this series will guide you through every application LibreOffice has to offer.

      Ubuntu vs Linux Mint vs Linux Mint Debian Edition: Which is Best for Privacy and Security?

      Take a look at the pros and cons of these popular Linux distributions for the privacy-conscious user.

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